The Privo Privacy Policy page addresses the following:
Privacy Policy:
To help ensure a safe, rewarding online experience, Privacy Vaults Online, Inc., d/b/a Privo, has created the
PrivoLock™ system to register, verify, authorize, authenticate and administer personal information, parental
consent and website feature access. This policy provides you with this summary of our information collection
and use practices for information we collect from you in connection with the PrivoLock™ system. It also
describes how we use the information we may collect or be given about your child by or on behalf of our
clients. As a service provider to many websites, however, our Privacy Policy cannot, and is not intended to,
encompass the privacy practices of our clients. To understand how our clients use your information, and that of
your child, please visit their website and review their privacy policy.
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I. Who Collects Your Information & the Information of Your Child
Your child's information on PrivoLock™–enabled websites is being collected by Privo on behalf of our client,
and for our purposes, subject to this Privacy Policy. Your information during the parental consent process is
also being collected by Privo, and is subject to this Privacy Policy. You may contact Privo as follows if you
have questions or concerns:
Privacy Vaults Online, Inc., d/b/a Privo
P.O. Box 5535
Springfield, VA 22150
703–318–3653 (telephone)
703–783–8752 (fax)
privacy@privo.com (email).
The PrivoLock™ system contains links to many third party websites. In addition, you may see the "Privo"
symbol and logo on many of our clients' sites. Authorized PrivoLock™ clients have made specific,
legally–binding assurances to Privo about their practices, including a promise to maintain an accurate and
up–to–date privacy policy of their own disclosing their data gathering and usage practices. However,
apart from this legally binding promise, Privo cannot control these third parties, and is not responsible for the
policies or practices of its clients. We encourage you to carefully review the privacy policies of sites that
link to and from the Privo website as well as all PrivoLock™–enabled websites, before providing such sites with
any personally identifiable information, and to contact us at privacy@privo.com
if you believe any PrivoLock™–enabled website is engaged in practices that are inappropriate, or in any way
inconsistent with their publicly posted privacy policies.
Please note that the PrivoLock™ system is located in the United States. By entering your information in
our registration system, you are consenting to the transfer of that information to the United States. The
transfer is required in order to provide the services that your requested. Your personal information will be
handled pursuant to the Privo privacy policy.
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II. The Information We Collect
Privo collects from children their first name, date of birth, gender, a sign–on name and password; and a secret
question to help remind them of their password if they forget. A child may provide Privo with an email address
in order to obtain parental permission, but it is not required and is not used for any other purposes before their
parent gives permission to do so. Privo does not collect more information than reasonably necessary for a
child to participate in a given activity. Privo's clients may collect additional information from your
child that is not personally identifiable and will disclose this to you in their privacy policy.
Privo will collect from you, the parent, certain information during the parental registration and consent
process. Required information includes full name, email address, full mailing address, telephone number,
age and gender. We may also ask some optional information to better understand our users, such as occupation, income
range, education level, number of children, and hobbies.
In order to provide a full range of registration services to its clients, the PrivoLock™ system may be used
to obtain and manage personal information from users 13 and older. This information may include but not be
limited to first name, last name, full mailing address, telephone number, email or electronic address, gender, date
of birth, sign-on name, password and secret question.
In order to provide Privo with verifiable parental consent online, you may choose to provide us with a credit card
number, partial social security number, or a driver's license number. We utilize third–party sources to
verify this information and do not store any of this information or use it for any other purpose but for verifying
your identity. Contact us at registration@privolock.com for
more information on our verification partners. You may also provide Privo with verifiable parental consent
through an offline method which includes a signed form mailed or faxed to Privo, or a call to the Privo Customer
Service phone number.
In order to manage, maintain, and improve our websites, we will sometimes passively collect non–personally
identifiable information about visitors using the data transfer logs of our web servers or "cookies." The information
we may collect through passive collection technologies, such as "cookies" includes IP address and browser
type. Our logs do not normally contain any personally identifiable information and are used only to improve
the design, functionality, and content of our site and to enable us to personalize your interaction with our site
and make the most of your overall internet experience.
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III. How We Use Your Information & the Information of Your Child
We collect personal information to facilitate registration on our client sites and process verifiable parental
consent when required and/or preferred. We will also use this information to allow you to grant consent for
you or your child to opt-in to additional PrivoLock™–enabled websites. The parental information we
collect is used to process your provision of consent, and is shared with only our PrivoLock™ clients that you
authorize for that purpose. We will also use your information to update you about changes to our policies and to
give you information about additional products and services we, or one of our clients, may offer.
From time to time, we may share your information with trusted third parties who offer products or services we
believe you may find interesting. If you do not want us to disclose your information in such a manner, you
may opt–out of disclosure by following the procedures described in the next section. Regardless of
whether you have opted out of the disclosure of your information, we will disclose information about you or your
child if we believe it is legally necessary to do so, for example, in response to a court order or a civil subpoena,
or to law enforcement or other government officials in connection with an investigation of fraud, intellectual
property infringement, or other activity that is illegal or may expose us to legal liability. We may also
disclose your information to our affiliates, selected business partners, agents and service providers in order to
provide you with our products and services. In addition, in the event of of a merger, acquisition,
reorganization, bankruptcy, or other similar event, Privo's customer information may be transferred to our
successor or assignee but will remain governed by this privacy policy.
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IV. Your Control Over Your Information and the Information of Your Child
When you provide us with consent for you or your child to participate at one of our clients' sites, we give
you the option to agree to the collection and use by ourselves and our client of your child's personal
information for internal purposes, without having to agree to the disclosure of your child's information by us
or our client to unaffiliated third parties.
To manage your information, or the information we maintain about your child, click "Manage Accounts" to log into
your PrivoLock™ account. At that area, you will be able to see all of the PrivoLock™–enabled
websites at which you have permitted your child to register, can alter those permissions, can access the personally
identifiable information that Privo has collected from your child, can correct factual errors in such information,
and can request to have this information deleted or request the we no longer collect or maintain such information. To
protect your child's privacy and security online, we will take reasonable steps to help verify your identity
before granting you access to the personal information that we collect and maintain about you or your child.
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V. Security
Privo may host the registration pages of PrivoLock™–enabled
websites. All data is transmitted through a SSL transmission to ensure privacy and security of your
family's information. We have put in place industry standard physical, electronic, and managerial
procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the
information we collect online. The information is protected by firewalls that protect application and data
services, industry–standard 128bit SSL encryption based on 128bit Transport Layer Security (TLS, a.k.a.
SSL), controlled access through LDAP and J2EE security realms and strict internal privacy policies. The
information is stored in a tier–1 managed hosting environment with additional security controls in place.
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VI. Final Note to Parents
The Internet offers a world of educational and entertainment opportunity for children. Your guidance and
involvement are essential to help ensure that children have a safe and rewarding online experience. We
encourage you to the visit "Get Net Wise" at http://www.getnetwise.org,
a set of resources for helping families learn ho they can use the Internet safely. It also contains a
number of valuable resources to help parents and children be aware of, and express, their preferences about
information that is collected online and how it is used. Your efforts to instill responsible information
practices will help steer your children to appropriate sites, and will go a long way toward ensuring that your
children have enriching experiences online.
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